How to reach us
Viking Outdoors LLC
Franklin, Texas, United States
Orders, products and returns: sales@vikingoutdoorco.com
General and privacy inquiries: info@vikingoutdoorco.com
Phone: 903-253-1832
For help with an existing purchase, include your order number and a description of the issue. Do not send payment-card numbers or passwords.
Questions before ordering
Send the model, color or size you are considering, your delivery ZIP code and any trip deadline. We can help clarify the listed dimensions, included equipment, accessory compatibility and order timing before you choose your setup.
Shipping, returns and safety
Shipping Policy · Return & Refund Policy · Legal Notice & Product Safety
Contact us before sending a return. We provide the correct return address and transportation instructions when a return is authorized. Do not send products to an address on a shipping label unless we confirm it for your return.
Who you are buying from
Viking Outdoors LLC operates this website and our linked Shopify store. Purchases placed with either are sold by Viking Outdoors LLC. Shopify supplies the store and checkout technology; Viking Outdoors handles product and order support.
Learn about Viking Outdoors · Read our tent guides
Estimated delivery
Standard delivery estimates from order to arrival: Valhalla tents and sleep & camp gear: 10–20 days. Apparel: 3–5 days. Processing and carrier transit are included in these estimates. Mixed orders may arrive separately. Delivery details and paid upgrades.
For a faster-delivery quote, send your products, delivery ZIP code and required arrival date to sales@vikingoutdoorco.com before ordering. Upgraded delivery costs extra and is subject to availability.